Privacy Policy

At Le Coin Familial, your privacy is as important to us as the quality of our products. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website furniturestore-us.com or make a purchase from us.

By using our website, you consent to the data practices described in this policy. We encourage you to read this Privacy Policy carefully to understand our views and practices regarding your personal data.

1. Information We Collect

We collect information that you provide directly to us when you:

• Create an account on our website
• Make a purchase or attempt to make a purchase
• Subscribe to our newsletter or marketing communications
• Participate in surveys or provide feedback
• Contact our customer service team

The types of personal information we may collect include:

• Contact information (name, email address, shipping address)
• Payment information (credit/debit card details processed through secure payment gateways)
• Purchase history and preferences
• Customer service communications
• Device and browsing information (see Cookie Policy below)

2. How We Use Your Information

We use the information we collect for various purposes, including to:

• Process and fulfill your orders for our rugs, toys, and home accessories
• Communicate with you about orders, products, services, and promotional offers
• Provide customer support and respond to your inquiries
• Improve our website, products, and customer experience
• Prevent fraudulent transactions and monitor against theft
• Provide you with personalized recommendations based on your browsing and purchase history
• Comply with legal obligations

3. Data Sharing and Disclosure

We value your trust and do not sell your personal information to third parties. We may share your information with:

• Service Providers: We share information with third parties who provide services on our behalf, such as payment processing, order fulfillment, shipping, marketing, and website analytics.
• Legal Requirements: We may disclose information when required by law or to protect our rights, property, or safety, or that of our customers or others.
• Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as a business asset.

When we share data with third-party service providers, we ensure they agree to use your information only to perform services for us and to protect your information consistent with this policy.

4. Data Storage and Security

We implement appropriate technical and organizational security measures designed to protect your personal information against accidental, unlawful, or unauthorized destruction, loss, alteration, access, disclosure, or use.

Your personal information is stored on secure servers and accessed only by authorized personnel who need the information to perform their job duties. All payment transactions are encrypted using SSL technology and processed through secure payment gateways that comply with PCI-DSS standards.

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security but we continuously work to maintain appropriate safeguards.

5. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access: You can request access to the personal information we hold about you.
• Correction: You can request correction of any inaccurate or incomplete information.
• Deletion: You can request deletion of your personal information, subject to certain exceptions.
• Objection: You can object to processing of your personal information in certain circumstances.
• Data Portability: You can request a copy of your data in a structured, machine-readable format.
• Marketing Preferences: You can opt out of marketing communications at any time by using the unsubscribe link in our emails or contacting us.

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within the timeframe required by applicable law.

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content. These technologies help us:

• Remember your preferences and shopping cart items
• Understand how you interact with our site to improve our offerings
• Deliver targeted advertisements based on your interests
• Track the effectiveness of our marketing campaigns

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

We may also use third-party analytics services (such as Google Analytics) to collect and process data about your use of our website.

7. International Data Transfers

As we serve customers globally (with some exceptions in Asia and remote regions), your information may be transferred to, stored, and processed in countries other than your country of residence, including the United States where our servers are located. We ensure appropriate safeguards are in place to protect your information when transferred internationally.

8. Children’s Privacy

While we sell children’s toys and products, our website is not directed at children under the age of 16. We do not knowingly collect personal information from children without parental consent. If you believe we have collected information from a child, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated version will be indicated by a revised “Last Updated” date at the beginning of this policy. We encourage you to review this policy periodically.

10. Contact Us

Thank you for trusting Le Coin Familial with your personal information as we help you create a comfortable and inspiring home for your family.